Terms & Conditions
Your happiness is important to us. That’s why we use common sense and decency with solving issues. But, we do reserve the right to apply the guidelines as stated below.
All items bought by customers from within the European Union can be returned within 14 days, except for those that have been refitted on request of the customer.
Items have to be returned on customer’s expense. If the customer can’t bring them back personally, they have to be transported by the carrier that transported them to the customer or with a similar carrier, fully insured.
Some of our items are delicate. In case there are any damages on returned items, we will substract the loss of value of the refund.
Please note: A substantial part of the value comes from the impeccable state the items are in.
We will refund the payment (or part of the payment) within 14 days after the return and inspection of the item(s). In case of damage during the return transport, the refund will be halted untill the full insurance claim has been resolved.
This website and our terms and conditions have been designed for use within and under Dutch law. Hence, these Terms and Conditions, your use of our website and any order with us are governed by Dutch law and you agree to submit to the exclusive jurisdiction of the Dutch court.
YOUR RIGHT TO CANCEL
You may normally cancel your order for any reason up to the point of dispatch, except when specific refittings are being or have been done on the customers request. If you do rightfully cancel the contract within this time, any payments made by you will be refunded in full within 14 days.
CUSTOMS AND CUSTOM DUTIES
If your delivery address is outside the Netherlands, you may be subjected to import duties or taxes. You understand that any and all charges of this nature will be borne by you.
Furthermore we are in no way responsible for rules and regulations in the country of destination. We also have no influence on custom rules and regulations.
We advice to use LED lightbulbs in all of our items that require a bulb. Mid century modern items aren’t made for the heavy duty bright and very hot bulbs we are accustomed to these days. The paintwork and bulb holders (often made of Bakelite) will fade and crumble by the heat from modern day bulbs. LED lightbulbs don’t spread any heat and do provide bright light.
We are not responsible for damage done by ignoring our advice. If you need more info on bulbs or bulb holders, please contact us.